Terms of Service

Effective Date: Nov. 11, 2026

These Terms of Service (“Terms”) govern your use of the Silver Tree Residential, LLC (“STR”, “we”, “our”, “us”) website and the text message (SMS) program described below. By using this website or opting in to receive text messages from us, you agree to these Terms. If you do not agree, please do not use the website or the SMS program.

Use of This Website

This website provides general information about STR and the senior and family housing communities we manage. You may use it for lawful, personal, non-commercial purposes. You agree not to misuse the website, interfere with its operation, attempt to gain unauthorized access to it, or submit false or misleading information through its forms.

Community Information

We work to keep community details, photos, videos and amenities accurate, but they may change without notice and are provided for general information only. Nothing on this website is an offer of housing, a lease, or a guarantee of availability, rent or eligibility. Eligibility, rent and availability are determined by each community and by applicable HUD program rules. Please contact the community directly for current information.

STR is committed to equal housing opportunity. All properties can be contacted via TTY 711.

Online Assistant

Our website includes an automated assistant that helps visitors find communities. Its answers are generated automatically from the community information on this website and may be incomplete or out of date. Always confirm details with the community before making decisions.

SMS Text Messaging Program

Program description: when you provide your mobile number and agree to receive text messages from Silver Tree Residential (for example, on a contact or service request form), we will send you messages related to your request, such as replies to your inquiries and service requests, information about our communities, and scheduling or appointment reminders.

Consent: your consent to receive text messages is not a condition of renting, applying, or receiving any service from STR.

Message frequency varies per user. Message and data rates may apply.

Opt out: text STOP to any message to unsubscribe at any time. You will receive one message confirming that you have been unsubscribed, and no further messages will be sent unless you opt in again.

Help: text HELP for help, or call (901) 290-6005 (TTY 711).

Carriers are not liable for delayed or undelivered messages.

Mobile opt-in information, including phone numbers and SMS consent, will not be shared with third parties for marketing purposes. We use it only to send the messages you asked for.

For more about how we handle your information, see our Privacy Policy.

Third-Party Links and Services

This website may link to third-party websites and services, such as job listings, maps and community websites. We are not responsible for the content, policies or practices of third parties, and your use of them is governed by their own terms.

Intellectual Property

The content on this website, including text, photographs, videos, logos and design, belongs to STR or its licensors and may not be copied, reproduced or distributed without our written permission, except as needed to view the website for personal use.

Disclaimers

This website and its content are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law. We do not guarantee that the website will be uninterrupted, error-free or free of harmful components.

Limitation of Liability

To the fullest extent permitted by law, STR and its owners, affiliates and employees will not be liable for any indirect, incidental, special or consequential damages arising from your use of, or inability to use, this website or the SMS program.

Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of law rules.

Changes to These Terms

We may update these Terms from time to time. The updated Terms take effect when posted on this page with a new effective date. Your continued use of the website or the SMS program after an update means you accept the updated Terms.

Contact Us

Silver Tree Residential, LLC, 795 Ridge Lake Blvd, Suite 300, Memphis, TN 38120. Phone (901) 290-6005 · TTY 711 · Fax (901) 592-4144.